How do we monitor subscriber experience, feedback and network performance in real-time to collect useful data?
How do we analyze huge and varied data sets that we generate from subscribers, operator partners and networks?
How do we know the ROI we are getting from our operator partnerships?
Once we get a real-time insight, how do we act on it in real-time?
Insight2ACTION–Actionable Operator Insights based on real-time Big Data analytics
Most intelligence solutions stop at providing insights. Many of those insights do not necessarily help in decision making and action taking. Operators need an integrated solution that analyzes Big Data, provides actionable insights and provide tools for operators to take action, especially in multi-operator and multi-geo environments. Roamware’s Insight2ACTION framework combines real-time monitoring, analytics and user friendly reporting platforms with integrated network optimization, campaign management and subscriber communication tools that gives operators complete coverage of the Knowledge2Action
Collects and analyzes data from real time monitoring of outbound, inbound and local subscriber experience, response to promotions, discounts and network performance.
Collects and analyzes data from real time monitoring of partner operator revenue contribution, steering performance, outbound traffic distribution, IOT price fluctuation.
Enables action through advanced communication platforms that support real-time campaign design and deployment, policy creation and implementation.
Allows the launch of new services in order to ensure optimal revenues and customer satisfaction.