Vivo tests Olympic subscriber experience with
Roamware’s Active Testing Solution
Cupertino, CA - 9th August 2012
Roamware, Inc., the Global Leader in Mobile Operator service solutions announced that Vivo, Brazil’s leading mobile operator has deployed its innovative Active Testing solution to test subscriber experience during the 2012 Summer Olympics in London. Over 30 million tourists from around the world are expected to visit the UK this year with the Summer Olympics being the main attraction. Close to 200,000 tourists visit UK from Brazil each year, a number which is expected to grow in 2012. Roamware’s Active Testing portfolio helps operators test and monitor subscriber QoE (Quality of Experience) in real-time in inter-operator environments. Roamware acquired Argentinian Active Testing vendor ADECEF earlier this year and is a leading vendor in this space.
“We are delighted to work with Vivo on this project. Mobile operators are keen on ensuring that their outbound subscriber experience in London is smooth and without glitches. Operators look to Active Testing solutions to simulate a home country subscriber’s experience in a visited country and deploy real-time agents on the subscriber’s handset to monitor QoE and allow for proactive problem solving. Roamware’s RoamFix and RoamVIP provide an ideal combination of testing and monitoring solutions that help operators ensure quality subscriber experience during the Olympics”, said Dr. Pablo Maffei, EVP & President, Active Testing Division, Roamware Inc.
Vivo’s subscriber experience is being tested with Roamware’s Active Testing robots in the UK. Vivo’s subscriber experience is also being actively monitored at key locations such as Olympic City, Brazilian Embassy, Hotels, Press rooms etc. All those destinations will be measured and automatically reported back to a central server.
Vivo is the mobile brand of Telefonica in Brazil. Telefónica is one of the world’s leading integrated operators providing communication, information and entertainment solutions, with presence in Europe, Africa and Latin America. It operates in 25 countries. Vivo’s subscriber base exceeds 75 million. Visit Vivo at www.vivo.com.br.
About Roamware, Inc.
Roamware, Inc. is the global leader in mobile operator service solutions with a customer base of over 530 mobile operators across 160 countries. Roamware is a market leader in mobile roaming solutions. Roamware mobile financial solutions have been successfully deployed by major banks and global operators. The company HQ is in Cupertino with global operations. Learn more about Roamware’s products at http://www.roamware.com.
Srinivas B Vijayaraghavan, Director Marketing
Tel: +91 9739970225