Quality Monitoring & Active Testing
Operators need quick time to market to establish CAMEL roaming agreements. Operators need to continuously test CAMEL agreements from vast number of nodes to ensure no configuration errors exist. With Quality Monitoring portfolio of products, operators can perform pre-testing to hasten up the CAMEL roaming testing and perform continuous testing to ensure CAMEL triggers are being sent from various nodes in a network.
Operators need to identify roaming network issues proactively and prevent roamers from facing these issues while roaming thus have positive impact on revenue and customer experience. With Active Testing, Operators can continuously test roaming network quality and service availability on various nodes in a roaming partner network. This provides opportunity for the operator to identify and fix these issues much faster than relying on customer complaints or major outages as indicators.
Operators need to test subscriber experience end to end in simulated inter operator environments before signing on IOT agreements and roll out roaming services to subscribers. Using the Active Testing portfolio’s Central SIM solution, operators can define KPIs per their business requirements and achieve Global Roaming Quality compliance with a set of SIMs from partner networks with who they have IOT agreements.
Once a subscriber roams in partner network, operators need to monitor service quality periodically. Using Quality Monitoring & Active Testing suite of products, operators can monitor subscriber experience in real-time with relays of actual subscriber situations such as call drops, sms rejections or data failures with contextual data sent to the operator monitoring center. Operators can define segments of subscribers to monitor based on their revenue model.