What is RoamVIP?
RoamVIP is an applet that runs on a subscriber’s handset that can provide real-time status of services, alarms and other intelligence to mobile operators.
To a Mobile Subscriber
Subscribers who face problems such as call drops, sms rejections and data failures will have the issues monitored and solved real-time by the operator using RoamVIP and RoamFix.
To a Mobile Operator
Mobile Operators can offer premium services to groups of customers and provide real-time tracking, analysis and resolution of any issues resulting inimproved Customer Experience Management.