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The Business Intelligence and Quality Assurance services provide operators with cutting edge tools to manage and enhance the quality of service that they offer to roamers, using proactive and actionable intelligence to maximize revenue |
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opportunities while countering the risks posed by fraud, ineffective roaming business practices, unprofitable investments and the like. |
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Roaming Quality Monitoring |
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Roaming Quality Monitoring presents the mobile operator with a real-time view of the network and service performance experienced by roamers, with rich Quality of Service (QoS) reporting on metrics related to calls and data sessions. It enables timely intervention and troubleshooting by the operator, to ensure that service quality remains high. |
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Roaming Intelligence System |
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Roaming Intelligence System is a suite of applications that provide intelligence to the roaming business owner, such as market share, service trends, steering initiatives and data roaming. Detailed reports serve to identify business opportunities and help guide investment decisions. The modular applications can be flexibly deployed to suit the needs of different business stakeholders. |
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Predictive Intelligence |
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The Predictive Intelligence suite features leading-edge solutions that provide proactive and actionable intelligence on issues affecting roaming and interconnect quality, assurance of revenues, service performance and related areas. It constitutes a key element of a comprehensive, multi-dimensional quality management program that helps operators monitor and maximize customer satisfaction and business results. |
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SIM Box DetectorTM |
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SIM Box fraud is the unauthorized usage of GSM Gateways for toll / interconnect bypass. Rogue international transit carriers use this mechanism to bypass mobile termination effectively impacting the termination revenues of mobile operator. Roamware's patent pending SIM Box DetectorTM provides an end to end solution to address this challenge.
The solution installed in the core network enables simulated calls from foreign destinations to a range of numbers within
the network and traces the routing of the call to effectively identify SIM box installations. |
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