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Outreach Messaging |
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The Outreach Messaging platform enables mobile operators to proactively communicate with inbound and outbound roamers via personalized messages delivered over SMS. In addition to sending ‘Welcome’ and ‘Bon Voyage’ messages, operators can promote roamer-focused services available on their own and partner networks and provide useful information that enhances the roaming user experience. |
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Loyalty & Campaign Management System |
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Loyalty Management System (LMS) and Campaign Management System (CMS) are built on top of Roamware’s proven Outreach Messaging (OM) solution. LMS and CMS take advantage of the probing infrastructure that comes along with OM to help detect, track, calculate and then intelligently communicate with roamers. While LMS helps operators create a sense of loyalty with inbound roamers, CMS helps operators run multiple targeted marketing campaigns for both inbound and outbound roamers. |
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Data Tariff Advisor™ |
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The Data Tariff Advisor™ solution provides personalised and timely data roaming tariff information to roamers, based on their location. Subscribers can easily activate or deactivate such messages from their phone. |
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Roaming Tariff Advisor |
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Roaming Tariff Advisor allows home operators to keep their roaming subscribers informed about roaming charges in their visited locations, based on their tariff plans and profiles. It complements the Outreach Messaging service and provides a flexible and configurable framework that supports easy compliance with regulatory requirements around notification of roaming tariffs to subscribers. |
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Roaming Service Controller |
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The Roaming Service Controller suite enables operator or subscriber determined policies to help control usage for specific operators for voice and data services, in order to promote usage and avoid bill shocks, while helping operators reduce exposure to fraudulent activity. |
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CAMEL Everywhere |
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The CAMEL Everywhere platform enables operators to offer CAMEL-based roaming services like Prepaid, Short Codes, Call Corrections and VPN to their roaming subscribers, without the need for a CAMEL profile or any CAMEL support at the visited network. A server-side gateway works in conjunction with a device-based applet to create a truly seamless and gratifying user experience. |
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Missed Call Alerts |
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The Missed Call Alerts service presents an innovative solution for notifying mobile users about missed calls, thereby encouraging them to place return calls according to their convenience. There are solution variants available for notifying callers when the called party is available again, as well as for tracking fixed line missed calls for integrated service providers, with both fixed and mobile offerings. |
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I Moved |
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The I Moved service may be offered by a mobile network to subscribers that churn in from a competing network operator, to seamlessly notify callers about their new mobile numbers when calls are made to the old number. This addresses the major concern of such ported-in subscribers about updating their contacts with their new phone number. |
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